Common Problems

Find your iPhone model by using your model number. Discover how to find your phone’s model number and use our iPhone model number chart to see your model.

IMEI numbers can differ in location depending on your device. Here, we explain where to find an IMEI on Apple, Samsung, Sony and Huawei devices.

Mobile phones keep us connected, so it becomes problematic when a phone experiences problems making and receiving calls. We explore how you can fix these issues.

If your headphones are not picking up a good signal, they might need to be cleaned. There are various methods, including cotton swabs, compressed air and alcohol.

Having trouble connecting to the internet? Or has your phone stopped sending MMS messages? It may be because of the APN settings on your phone.

If your device isn't switching on and doesn't appear to be taking charge, there are several steps you can take before seeking professional help!

Are you constantly having to recharge your smartphone? Take a look at these tips for how you can make the battery last longer between each charge.