Shipping and Delivery
We aim for a same day dispatch on all orders received before 3pm UK local time Monday to Friday (excluding UK Bank Holidays).
Please note, we do not dispatch orders over the weekend or on Bank Holidays.
Fast and Efficient Delivery
We offer a free Royal Mail Tracked 24 service on all of our products for UK orders, this is a fully tracked service from our door to your letterbox and does not require a signature. If you require a specific delivery request, such as a signature or do not leave with a neighbour, please get in touch.
We also have Express delivery options available that can be selected at checkout - Special Delivery Guaranteed Next Working Day and UPS Standard, UPS Express Saver and UPS Express, with a Saturday delivery option that is available upon request.
Please bear in mind that, unless stated otherwise, the delivery services are working day services and we cannot guarantee weekend day deliveries.
We also offer free delivery on all of our products Worldwide.
International orders are sent via Royal Mail International Tracked and the delivery times will vary depending on the destination, however Royal Mail delivery aims are as follows:
Western Europe – 3 - 7 working days
Eastern Europe – 5 - 12 Working days
Rest Of The World – 7+ Working days
Further details can be found on the Royal Mail website, please click here or by contacting our Customer Service team on 0800 270 7201
Unfortunately there are a few countries we don't ship to, due to the poor tracking visibility available to both the customer and ourselves.
Please note - import duty is solely the responsibility of the buyer and not ourselves. It is your duty to know the expected rate of duty and taxes applicable prior to placing an order. Orders not received due to failure to pay duty and taxes will not be refunded.
We reserve the right to cancel an order subject to security checks performed by our team based on shipping destination and customer profiling.