We aim for a same day dispatch on all orders received before 3pm UK local time Monday to Friday (excluding UK Bank Holidays).
Please note, we do not dispatch orders over the weekend or on Bank Holidays.
We offer a free Royal Mail Tracked 24 service on all of our products for UK orders, this is a fully tracked service from our door to your letterbox and does not require a signature. If you require a specific delivery request, such as a signature or do not leave with a neighbour, please get in touch.
We also have Express delivery options available that can be selected at checkout - Special Delivery Guaranteed Next Working Day and UPS Standard, UPS Express Saver and UPS Express, with a Saturday delivery option that is available upon request.
Please bear in mind that, unless stated otherwise, the delivery services are working day services and we cannot guarantee weekend day deliveries.
International orders are sent via Royal Mail International Tracked and the delivery times will vary depending on the destination, however Royal Mail delivery aims are as follows:
Western Europe – 3 - 7 working days
Eastern Europe – 5 - 12 Working days
Rest Of The World – 7+ Working days
Further details can be found on the Royal Mail website, please click here or by contacting our Customer Service team on 0800 270 7201
Unfortunately there are a few countries we don't ship to, due to the poor tracking visibility available to both the customer and ourselves.
Please note - import duty is solely the responsibility of the buyer and not ourselves. It is your duty to know the expected rate of duty and taxes applicable prior to placing an order. Orders not received due to failure to pay duty and taxes will not be refunded.
We reserve the right to cancel an order subject to security checks performed by our team based on shipping destination and customer profiling.
At Second-Hand Phones, we're dedicated to advancing environmental sustainability through our wide range of eco-friendly, pre-owned mobile phones, smartwatches, wearables, and tablets. Whether you're in need of a basic communication device or the latest smartphone, smartwatch, or tablet model, we've got you covered!
Our inventory boasts a variety of manufacturers, including Apple, Samsung, Google, Huawei, Sony, Motorola, Xiaomi, Nokia, Oppo, and OnePlus, among others. Continuously expanding our collection, we regularly introduce new devices, including foldable options and the latest iPhones, as they become available. Opting for our refurbished options significantly reduces electronic waste by extending the lifespan of devices which contributes to a circular economy, allowing products to be reused and recycled.
In today's world, where technological advancements often come with a notable environmental impact, we're committed to providing high-quality yet environmentally-conscious alternatives. Our focus is on making cutting-edge technology accessible to individuals in the UK and beyond, without compromising our commitment to reducing carbon footprint and promoting a green lifestyle.
To achieve this mission, we've implemented a meticulous grading system. Each device undergoes thorough inspection, cleaning, and testing to ensure optimal functionality and appearance.
Since our establishment, we've served hundreds of thousands of customers worldwide, delivering exceptional customer service and support every step of the way. As a company deeply invested in reducing environmental impact, we value each customer and strive to provide a positive experience for all. Join us on our journey towards a greener future by choosing Second-Hand Phones.Com.
Need your phone fast? We offer FREE UK Express delivery with all orders!
We always want our customers to be 100% happy with their new phone
For extra peace of mind, all our phones come with a full 12 month warranty
Every phone we sell has to pass a multitude of rigorous quality checks.
We ensure all our phones have their data fully wiped and reset to factory settings.
We meticulously clean all our phones before they are despatched.