Grade Description

When you purchase from Second-hand Phones.Com you can rest easy knowing that your device has gone through a rigorous testing process to ensure that it is in full working order and functions as intended.

To ensure that we adhere to the highest testing standards in the market, all our devices are tested using the industry's leading self-diagnostic testing software, Phone Check.

Once a device has been processed and has passed all the DTC (Device Test Certificate) requirements, we use the expertise and knowledge of our in-house engineers who inspect and grade every device before signing off and allocating the DTC to each individual device which upon purchase is provided to you, our customer, to evidence the testing process that has been undertaken.

We recommend that you retain the DTC for your records as confirmation that your device is fully working and operational and as met the acceptable environmental and safety standards.

All handsets are surgically cleaned prior to dispatch and allocate a new Full 12 Month Warranty.

In the highly unlikely event that you are not fully satisfied with your purchase we offer free no quibble returns.

Our Grades Explained………

Brand New

“BRAND NEW” MEANS EXACTLY THAT! A SPARKLING NEW DEVICE IN THE ORIGINAL SEALED PACKAGING WITH THE ORIGINAL ACCESSORIES.

A brand-new device in the original box, sealed never opened, direct from the manufacturer.

Perfect For….. Buyers wanting a Brand-New Device for less than the Manufacturer’s Recommended Retail Price.

 

Pristine in Open Box

THIS IS OUR TOP GRADE, THEY DON’T COME ANY BETTER THAN THIS.

The device is in pristine “like New” condition with no signs of use and 100% Battery life, the item will be in its original box.

Perfect For….. Buyers looking for perfection who would ordinarily only purchase brand new but are savvy enough to shop around for the best deal.

 

Pristine No Box

THIS IS OUR TOP GRADE, THEY DON’T COME ANY BETTER THAN THIS.

The device is in pristine “like New” condition with no signs of use and 100% Battery life, the item will NOT be in its original box.

Perfect For….. Buyers looking for perfection who would ordinarily only purchase brand new but are savvy enough to shop around for the best deal and don’t mind not having a box and accessories.

 

Grade A+++ “Like New”

GRADE A+++ “LIKE NEW” IS AN EXCEPTIONAL GRADE WITH ALMOST NO SIGNS OF USAGE

The device will look brand new at first glance and will have no dents or visible screen scratches.

Perfect For….. Buyers wanting to show off their ‘new' phone - only you will know the difference!

 

Grade A “Excellent”

GRADE A “EXCELLENT” IS THE PERFECT BALANCE OF VALUE FOR MONEY AND COSMETIC CONDITION

The device will have some signs of use such as a few very light scratches but is in very good condition overall.

Perfect For….. Buyers seeking a higher level of perfection whilst having an eye for a bargain.

We get asked frequently if a particular item would be suitable to give as a gift. Obviously, this largely depends on personal preference and budget, but our advice is that 'Very Good' is the lowest 'present-worthy ‘grade. As long as the intended recipient knows that they are getting a second-hand phone and are not expecting brand new, they will be more than happy with a 'Very Good' model.

 

Grade B “Very Good”

GRADE B “VERY GOOD” IS OUR MOST POPULAR GRADE BECAUSE IT COMBINES FANTASTIC VALUE FOR MONEY WITH A GREAT LOOKING HANDSET.

The device will have moderate signs of use, such as small scratches or dents as you would expect with a second-hand item but is in overall good condition.

Perfect For….. Budget conscious buyers looking for a balance between value for money and cosmetic appearance. The preferred grade for the majority of our customers.

 

GRADE C “Good”

A GRADE THAT OUR CUSTOMERS LOVE BECAUSE OF THE LOW PRICE AND PIECE OF MIND OF A FULL 12 MONTH WARRANTY

The device will be heavily used and have signs of cosmetic wear and tear which may include scratches, scuffs, chips, dents, and marks. The screen will NOT be cracked, and the LCD and digitizer will not be damaged. Most signs of wear and tear can be hidden with a case and/or screen protector

Perfect For….. Buyers who want a phone to use rather than to look at. Buyers who work/play in environments where the handset will take a bit of stick. Instances where budget is tight, and you want the most power for your penny.

Paypal Credit
Representative Example:

Assumed credit limit: £1,200
Purchase rate: 23.9% p.a. (variable)
Representative: 23.9% APR (variable)
To be eligible for PayPal Credit you must:

  • Be a UK resident aged 18 years or older
  • Have a good credit history
  • Have not been declared bankrupt
  • Be employed and have an income greater than £7500 per year