When you purchase from Second-hand Phones.Com you can rest easy knowing that your device has gone through a rigorous testing process to ensure that it is in full working order and functions as intended.
To ensure that we adhere to the highest testing standards in the market, all our devices are tested using the industry's leading self-diagnostic testing software, Phone Check.
Once a device has been processed and has passed all the DTC (Device Test Certificate) requirements, we use the expertise and knowledge of our in-house engineers who inspect and grade every device before signing off and allocating the DTC to each individual device which upon purchase is provided to you, our customer, to evidence the testing process that has been undertaken.
We recommend that you retain the DTC for your records as confirmation that your device is fully working and operational and as met the acceptable environmental and safety standards.
All handsets are surgically cleaned prior to dispatch and allocate a new Full 12 Month Warranty.
In the highly unlikely event that you are not fully satisfied with your purchase we offer free no quibble returns.
“BRAND NEW” MEANS EXACTLY THAT! A SPARKLING NEW DEVICE IN THE ORIGINAL SEALED PACKAGING WITH THE ORIGINAL ACCESSORIES.
A brand-new device in the original box, sealed never opened, direct from the manufacturer.
Perfect for...
Buyers wanting a Brand-New Device for less than the Manufacturer’s Recommended Retail Price.
THIS IS OUR TOP GRADE, THEY DON’T COME ANY BETTER THAN THIS.
The device is in pristine “like New” condition with no signs of use and 100% Battery life, the item will be in its original box
Perfect for...
Buyers looking for perfection who would ordinarily only purchase brand new but are savvy enough to shop around for the best deal.
THIS IS OUR TOP GRADE, THEY DON’T COME ANY BETTER THAN THIS.
The device is in pristine “like New” condition with no signs of use and 100% Battery life, the item will NOT be in its original box.
Perfect for...
Buyers looking for perfection who would ordinarily only purchase brand new but are savvy enough to shop around for the best deal and don’t mind not having a box and accessories.
GRADE A+++ “LIKE NEW” IS AN EXCEPTIONAL GRADE WITH ALMOST NO SIGNS OF USAGE
The device will look brand new at first glance and will have no dents or visible screen scratches.
Perfect for...
Buyers wanting to show off their 'new' phone - only you will know the difference!
GRADE A “EXCELLENT” IS THE PERFECT BALANCE OF VALUE FOR MONEY AND COSMETIC CONDITION
The device will have some signs of use such as a few very light scratches but is in very good condition overall.
Perfect for...
Buyers seeking a higher level of perfection whilst having an eye for a bargain.
We get asked frequently if a particular item would be suitable to give as a gift. Obviously, this largely depends on personal preference and budget, but our advice is that 'Very Good' is the lowest 'present-worthy' grade.
As long as the intended recipient knows that they are getting a second-hand phone and are not expecting brand new, they will be more than happy with a 'Very Good' model.
GRADE B “VERY GOOD” IS OUR MOST POPULAR GRADE BECAUSE IT COMBINES FANTASTIC VALUE FOR MONEY WITH A GREAT LOOKING HANDSET.
The device will have moderate signs of use, such as small scratches or dents as you would expect with a second-hand item but is in overall good condition.
Perfect for...
Budget conscious buyers looking for a balance between value for money and cosmetic appearance. The preferred grade for the majority of our customers.
A GRADE THAT OUR CUSTOMERS LOVE BECAUSE OF THE LOW PRICE AND PIECE OF MIND OF A FULL 12 MONTH WARRANTY
The device will be heavily used and have signs of cosmetic wear and tear which may include scratches, scuffs, chips, dents, and marks. The screen will NOT be cracked, and the LCD and digitizer will not be damaged. Most signs of wear and tear can be hidden with a case and/or screen protector
Perfect for...
Buyers who want a phone to use rather than to look at. Buyers who work/play in environments where the handset will take a bit of stick. Instances where budget is tight, and you want the most power for your penny.
At Second-Hand Phones, we're dedicated to advancing environmental sustainability through our wide range of eco-friendly, pre-owned mobile phones, smartwatches, wearables, and tablets. Whether you're in need of a basic communication device or the latest smartphone, smartwatch, or tablet model, we've got you covered!
Our inventory boasts a variety of manufacturers, including Apple, Samsung, Google, Huawei, Sony, Motorola, Xiaomi, Nokia, Oppo, and OnePlus, among others. Continuously expanding our collection, we regularly introduce new devices, including foldable options and the latest iPhones, as they become available. Opting for our refurbished options significantly reduces electronic waste by extending the lifespan of devices which contributes to a circular economy, allowing products to be reused and recycled.
In today's world, where technological advancements often come with a notable environmental impact, we're committed to providing high-quality yet environmentally-conscious alternatives. Our focus is on making cutting-edge technology accessible to individuals in the UK and beyond, without compromising our commitment to reducing carbon footprint and promoting a green lifestyle.
To achieve this mission, we've implemented a meticulous grading system. Each device undergoes thorough inspection, cleaning, and testing to ensure optimal functionality and appearance.
Since our establishment, we've served hundreds of thousands of customers worldwide, delivering exceptional customer service and support every step of the way. As a company deeply invested in reducing environmental impact, we value each customer and strive to provide a positive experience for all. Join us on our journey towards a greener future by choosing Second-Hand Phones.Com.
Need your phone fast? We offer FREE UK Express delivery with all orders!
We always want our customers to be 100% happy with their new phone
For extra peace of mind, all our phones come with a full 12 month warranty
Every phone we sell has to pass a multitude of rigorous quality checks.
We ensure all our phones have their data fully wiped and reset to factory settings.
We meticulously clean all our phones before they are despatched.