All of our handsets have been fully inspected, surgically cleaned and rigorously tested through our quality control program to ensure that they are in excellent working condition
In terms of the cosmetic condition of the handset, we start by applying our industry knowledge and countless research in order to ascertain what would normally be expected from a handset of the age and model in question. Our Good and Grade C are great examples of what you would expect a used handset to look like based upon the time since launch. These are our best selling and best value for money grades. If you are looking for something which looks cosmetically better than the norm, or are looking to purchase as a gift then we have 2 higher grades; Very Good and Pristine.
We understand that expectations can differ and so our customers are more than welcome to contact our friendly Customer Services Team for further information between 9am and 5.30pm Monday to Friday by emailing firstname.lastname@example.org.
Clearly the price of our handsets will vary according to their grade, but this system ensures that we have something to suit every budget. Below are a selection of images with a corresponding description, to help you to understand how we apply the condition classification to our handsets.