My Phone Won't Power Up / Charge
First of all, don’t panic this has happened to all of us at some point.
When we press the POWER button and nothing happens, this can be due to a number of reasons.
- Firstly check your battery is not completely run down. Ensure there is power in the battery by connecting to a working mains charger for at least an hour.
- Try a hard reset. This will allow the device to shut down and boot up again, you can normally find these instructions in user manuals.
- Try plugging your device into the relevant software to perform a restore of the device; information on updating software can be seen here.
If all of the above fail to revive your device then we could be dealing with a dead battery which can easily be resolved by contacting us.
January 24, 2020
The information below is required for social login
Sign In
Create New Account