IPhone Issues & Fixes

We’ve compiled some nifty tips and tricks to get your iPhone back in working order. There’s nothing worse than running into an issue with your iPhone, especially when it’s staring back at you blankly with a black screen.

If you find that there is nothing you can do to fix your iPhone, there’s no need to worry. You can easily buy an affordable replacement for your phone.

Here at Second-Hand Phones, you can check out our Apple refurbished iPhones in the UK. It’s a great option at a fantastic price – just make sure you remember to back up your data!

Contents

Throughout this article, we’re going to take a look at the following problems:

• iPhone White Screen
• iPhone Black Screen
• iPhone Overheating
• iPhone Battery Issues
• iPhone Camera Roll Crash
• How to Reboot your iPhone
• How to Reset Your iPhone With Recovery Mode
• How to Reset Your iPhone Using a DFU Restore

To start off with, we’ll run through some of the simple but common issues iPhone users can run into while on their device. We hope these simple solutions will help solve your issues with your iPhone.

Do remember that the best advice we can offer you is to make sure that you back up your device regularly!

iPhone White Screen

A blank canvas can cause a fair bit of confusion for iPhone users. White screens can appear for a number of reasons, such as:

• A failed upgrade.
• Jailbreak.
• Hardware problem.

How to Fix iPhone White Screen

To resolve this, you will need to factory reset your phone using Recovery Mode. If this is unsuccessful, you will have to resort to DFU Mode. You can find instructions for both of these at the bottom of this article.

iPhone Black Screen

A total blackout can be a cause for concern, so the best thing to do is to leave the iPhone on charge to rule out any potential battery issues.

If the problem is still apparent than you will need to factory reset your device using recovery mode. You can find instructions for this towards the bottom of this article.

iPhone Overheating

If you consistently run into the problem of your iPhone overheating, then we have a few tips that might resolve your overheating issue.

You’ll firstly need to move your device into a cooler environment, away from any direct sunlight. Remove any case to allow it to cool down quicker and if you can, it’s best to switch the device off completely.

How to Stop My iPhone Overheating

When the temperature has dropped and you can use the device back, go into settings. Try to ‘reset all settings’ on your iPhone and if you can update your phone to the new iOS, this can resolve the issue.

If you’re still encountering this problem it might be time for a new iPhone. You can find affordable iPhones online at our online store at Second Hand Phones.

iPhone Battery Issues

One of the most common issues users find is with the battery. These usually follow an iOS upgrade. You can sometimes solve this through a factory reset in Recovery Mode; you’ll find instructions toward the end of this article that will talk you through what to do.

How to Improve iPhone Battery Life

It might also help to be mindful of what apps consume the most energy on your iPhone, such as:

• YouTube
• Google Maps
• Social Media
• Messaging Apps

You can uninstall these apps and access them through Safari, which may save you some battery.

If you’re lost for options and the battery is clearly damaged, you can always buy an environmentally-friendly refurbished iPhone at a much more affordable price to replace your old iPhone!

Camera Roll Crash

There is nothing worse than losing all of your photos – we’ve all been there at some point. There’s not a lot you can do to save them, unfortunately.

The best thing you can do is backup your device on a regular basis, but sometimes it’s too late to do that.

If your iPhone is constantly deleting or losing your stored photos on you iPhone, the only thing you can do to resolve the ongoing issue is to factory reset your iPhone through recovery mode. You can find our instructions below to take you through the process.

How to Reboot your iPhone

Also referred to as a hard reset, rebooting is a simple solution to a lot of issues that won’t cost you your data. It’s a great option if your iPhone starts to act a bit odd and you're unable to turn it off normally by holding down the power button.

Depending on the device you own, you will need to press and hold various buttons.

To reboot an iPhone 8 or earlier model, including an iPod Touch:

1. Press and hold the lock/unlock button on your device.
2. Ignore the power off slider and wait for the screen to go black.
3. Release the buttons once the Apple logo appears, and the phone will begin the start-up sequence.

To reboot a later iPhone model with no home button you will need to:

1. Press and hold the side button on the right of the device.
2. While still holding the side button, press and hold either of the volume buttons on the left of the device.
3. The power off slider should appear on the screen. Ignore this and continue to hold down the buttons.
4. The screen will go black. You can release the buttons once the Apple logo appears on the screen device.
5. The device should then begin its start-up sequence.

How to Reset Your iPhone With Recovery Mode

If your iPhone is being unresponsive and there’s nothing you can do, another option is to use recovery mode.

Recovery mode is a fail-safe troubleshooting mode where iTunes on your desktop can attempt to repair the iPhone’s operating system.

It is a useful tool that you can use when the following happens:

• Your computer doesn’t recognise your device or says it’s in recovery mode.
• Your screen is stuck on the Apple logo for several minutes without any progress.
• You see the recovery mode screen.

Recovery mode can save your iPhone and make it usable again, but be warned, this will delete everything from your device.

Setting Up iPhone Recovery Mode

Depending on your device, you will have to use different techniques to reach your recovery mode screen.

For iPhone 8 or more recent models:

1. Quickly press and release the volume up button.
2. Quickly press and release the volume down button.
3. Hold down the phone’s side button until the Apple logo appears.

For iPhone 7 and older models:

1. Press and hold both the side and top buttons along with the home button for ten seconds.
2. Wait until the Apple logo appears before releasing the buttons.

Using Recovery Mode to Fix Your iPhone

When you have put your iPhone into recovery mode, you’ll need to follow these instructions to fix your phone:

1. Make sure your iTunes is up to date. If you are using a Mac, ensure this is up to date, too.
2. Before plugging in your device, make sure iTunes isn’t already open. If it is, close it and open it again.
3. Plug-in the device and keep it connected. Wait until the recovery mode screen appears.
4. Locate your device on iTunes on your computer. An option for restore or update should appear.
5. Select update. This allows the computer to try and reinstall the software without deleting any existing data.
6. Wait for the download to complete. If the download takes more than 15 minutes and the device exits the recovery screen, allow the download to finish and enter recovery mode on the device again.
7. Once the download has complete and the update has finished, you can then set up your device.

How to Reset Your iPhone Using a DFU Restore

DFU stands for Device Firmware Update; this will reload the software and firmware of your device. DFU is an even deeper reset than Recovery Mode.

If you can, make sure you back up your device if you are going to use DFU, as you will lose your data.

iPhone 6 or Older DFU Restore

To launch DFU Mode for an iPhone 6 or older you will need to:

1. Connect the device to your computer using a USB cable.
2. Hold down both the home button and the lock button.
3. After 8 seconds, release the lock button while continuing to hold down the home button. Note – if the Apple logo appears, the lock button has been held for too long.
4. Nothing should be displayed on the device when it is in DFU mode. iTunes will alert you that your device was detected in recovery mode. Note - if your device tells you on the screen to connect to iTunes you will need to repeat the process.

To exit DFU Mode you will need to restart your device, to do this for an iPhone 6 or older device:

1. Hold down the home button and the lock button until the device reboots.

iPhone 7 DFU Restore

To launch DFU Mode for an iPhone 7:

1. Connect the device to a computer using a USK cable.
2. Hold down both the lock button and the volume down button.
3. After 8 seconds, release the side button while still holding the volume down button. Note - if the Apple logo appears, the side button has been held down for too long.
4. Nothing should be displayed on the screen when it is in DFU mode. iTunes will alert you that your device has been detected in recovery mode. Note – if your device notifies you on its screen to connect the device to iTunes, you will need to repeat this process.

To exit DFU Mode, you will need to force restart your device. For iPhone 7:

1. Hold down the side button and volume down button until the device reboots.

iPhone 8 or Later DFU Restore

To launch DFU Mode for an iPhone 8 or later model, you will need to:

1. Connect the device to a computer using a USB cable.
2. Quickly press the volume up button.
3. Quickly press the volume down button.
4. Hold down the lock button until the screen goes black, then hold down both side and volume down buttons.
5. After 5 seconds, release the side button while continuing to hold the volume down button. Note – if the apple logo appears, the side button has been held for too long.
6. Nothing should be displayed on your device when in DFU mode. iTunes should notify you that your device has been detected in recovery mode. Note – if your device appears with a message on the screen telling you to connect the device to iTunes, repeat the process.

To exit DFU Mode you will need to force restart your device. For an iPhone 8 or later, you will need to:

1. Quickly press the volume up button.
2. Quickly press the volume down button.
3. Hold the side button until the device reboots.

The device should now be restored. The apps will take some time to download, so it’s best to give your device a few days to recalibrate. Because recalibration can be a draining process, it’s best to make sure your device is fully charged when doing this.

Once the device is fully recharged, leave it off charge for the battery to deplete before declaring the iPhone fixed. If your previous issue continues, then at least you have eliminated the problem as a software or firmware issue.

We hope you’ve found the information you needed to fix your iPhone. If you’ve attempted to fix your phone but it is still not operating properly, it might be worth letting the device go.

Here at Second-Hand Phones, we offer a great range of affordable iPhones. We’re sure you’ll find the right phone for you! If you’re in need of some more advice or want to find out more about refurbished phones you can check out our blog.