Our Services


Quality Control

At Second-hand Phones.com we take quality control very seriously and that is why all of our handsets are processed through a stringent quality control process to ensure that the handset you receive is in full working order, in addition all our units are fully data wiped, factory reset and surgically cleaned with an electrical contact cleaning agent prior to sale. We then individually grade the cosmetic condition of every handset to provide our customers with a clear idea of what the handset will look like.

 

Fast Efficient Delivery

Same day dispatch on all orders received before 4pm GMT Monday to Friday (Excluding UK Bank Holidays)

We offer a FREE Royal Mail Tracked 48 service on all of our products for UK orders.

We also have express postage upgrades available - Guaranteed next working day and Saturday delivery options available upon request (UK ONLY with a small surcharge).

Free delivery on all of our products Worldwide.

 

Change Of Mind Returns Policy

At Second-Hand Phones.Com we understand that sometimes our customers change their mind and need to return their handset and that is why we offer a 14 day change of mind returns period, which is extended to 30 days in the rare event that a handset develops a fault through no fault of your own for all of our retail handsets. For further information on our Change Of Mind Returns Policy, please click here.