FAQs

Find your iPhone model by using your model number. Discover how to find your phone’s model number and use our iPhone model number chart to see your model.

IMEI numbers can differ in location depending on your device. Here, we explain where to find an IMEI on Apple, Samsung, Sony and Huawei devices.

All of our handsets have been fully inspected, surgically cleaned and rigorously tested through our quality control program to ensure that they are in excellent working condition In terms of the cosmetic condition of the handset, we start by applying our industry knowledge and countless research in order to ascertain what would normally be expected from a handset of the age and model in question.

A simple guide to help you with the basics of getting started with your smart phone, including access to user manuals for many devices!

If your handset requires you to manually set up the ANP settings, follow these steps for the network Lebara.