My phone wont power up / charge
First of all don’t panic this has happened to all of us at some point. When we press the POWER button and nothing happens this can be due to a number of reasons.
- Firstly check your battery is not completely run down. Ensure there is power in the battery by connecting to a working mains charger for at least an hour.
- Try a hard reset this will allow the device to completely shut down and boot up again you can normally find these instructions in user manuals.
- Try plugging your device into the relevant software to perform a restore of the device; you can download your software here.
If all of the above fail to revive your device then we could be dealing with a dead battery which can easily be resolved by contacting us