TalkTalk

No Internet or cant send MMS messages.

If your mobile device cant connect to the internet or you cant receive MMS messages from friends then you probably have an APN issue and you will need to enter correct APN settings

What are APN settings.

APN or Access Point Name is a gateway between mobile networks frequently used by the public internet, the mobile networks are

  • GPRS
  • 3G
  • 4G

A mobile device attempting to make a data connection will need to be configured with the correct APN to present to the carrier. The carrier will then determine what kind of network connection needs to be created, for example; if it should be connected to a private network and what type of security it needs.

How do I get APN settings.

There are many applications on the internet and app stores that offer to automatically enter your APN settings and in our experience, an application called Tweakker is the most reliable. You can find this by searching for it on the Google play store and running the application when prompted on screen.

Please select correct network for APN settings

  1. Tap the Menu button
  2. Tap Settings
  3. Tap Wireless and networks or More... (depending on your version of Android)
  4. Tap Mobile Networks
  5. Tap Access point names
  6. Tap the Menu button
  7. Tap New APN
  8. Enter the following data into the onscreen form, without changing any other settings;
    Name - TalkTalk
    APN - mobile.talktalk.co.uk
    MMSC - http://mms.talktalk.co.uk/servlets/mms
    MMS Proxy - 212.183.137.12
    MMS Port - 8799
    APN type - If given a choice, select internet+mms, if the keyboard appears enter *
    (As a check, the image below shows blue text in the fields you should have completed)
  9. Tap the Menu button
  10. Tap Save
  11. Enable the newly-added APN by ensuring the line is ticked, or the radio button is lit by tapping on it
  12. Check the notification bar for H3Gor with up and down arrows beside it, which will indicate your connection is working

Note: The settings outlined here are taken directly from the TalkTalk website and should work for most users. On some Android devices it may also be necessary to include the following information when setting up the APN (or add it in afterwards) in order to make these settings work;

  • Username - wap
  • Password - wap